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Support availability

Working Hours

Support is available during the official Working hours of GmbH in Germany between 9AM CET to 6PM CET.

Public Holidays GmbH has active working staff in Germany, Ukraine and UK. During the public holidays support and help is available in a limited capacity or on the next working day, except in cases of the incidents and major outages where support is available according to our SLA.

Here are the Public Holidays in Germany, Ukraine and UK.

Date Holiday Name DE (NRW) Ukraine England
1 January New Year’s Day x x x
7 January Julian Christmas     x
8 March International Day of Women   x  
movable 2d before Easter Good Friday x   x
movable (Sunday) Easter x x x
movable Easter Monday x   x
1 May Labour Day x x  
First Monday in May (movable) May Day Bank Holiday     x
9 May Victory Day   x  
Last Monday in May (movable) Spring Bank Holiday     x
movable 39d after Easter Sunday Ascension Day x    
movable 50d after Easter Sunday Whit Monday x    
28 June Constitution Day   x  
movable 60d after Easter Sunday Corpus Christi x    
15 August Assumption Day x    
24 August Independence Day   x  
Last Monday in August Late Summer Bank Holiday     x
3 October German Unity Day x    
14 October Defender of Ukraine Day   x  
1 November All Saints Day x    
24 December Christmas Eve x/2    
25 December Christmas Day x x x
26 December St. Stephen’s Day / Boxing Day x   x
31 December Silvester x/2 x x


  • If the box is empty, then the team is working on that day.
  • If x, then holiday whole day.
  • If x/2 then half day holiday.