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Version 3.1.0 ()
NetSuite component

NetSuite Authentication

Information on NetSuite component authentication on the platform

API version

2022.1 NetSuite version is used and supported. The component will work with other NS versions in most cases. But 100% compatibility could not be guaranteed.


Environment variables

Environment variable EIO_REQUIRED_RAM_MB must be configured before any component’s activity (credentials verify, retrieve sample).

Variable Value

Enable web-service communication

NetSuite’s Web Services SOAP interface allows you to communicate with the ERP and to integrate external systems with it. NetSuite’s native SDK, which is used for the communication in the component, uses NetSuite’s SOAP Web Services under the hood. By default web service communication is disabled in NetSuite. So it should be enabled in order to allow component make calls. To enable Web Service communication:

  1. Go to Setup -> Company -> Enable Features.
  2. Open SuiteCloud tab and tick there the ‘Web Services’ checkbox in the SuitTalk section.
  3. Press Save.

Enable web-service communication


Netsuite connector since version 3.0.0 only supports a token based authentication mechanisms. Support of a user credentials mechanism has been removed by Netsuite SOAP API.

To use Token-Based authentication you must at first setup a Netsuite account: Enable Integration:

  1. Go to Setup > Company > Enable Features > Suite Cloud > Manage Authentication.
  2. Enable Token-Based Authentication.
  3. Go to menu Setup > Integrations > Manage Integrations.
  4. Click New button.
  5. Set the name to whatever you want. Please make sure to tick the Token-Based Authentication option, uncheck the TBA: AUTHORIZATION FLOW and AUTHORIZATION CODE GRANT option, and check the TBA: ISSUETOKEN ENDPOINT option.
  6. Copy Consumer Key and Consumer secret values to be used in credentials. As they will be not available later.

Create a Role and assign to a User:

  1. Go to Setup > Users/Roles > Manage Roles > New.
  2. Create a role and assign necessary permissions for a connector (Access to any Netsuite object types, transactions, etc.).
  3. The role must have User Access Tokens and SOAP Web Services permissions for integration using TBA
  4. Assign the Role to the desired user that will be used for integration. Go to Lists > Employees > Edit user > Access tab > Roles subtab.

Create an Access Token for the Integration record, User, and Role:

  1. Go to Setup > Users/Roles > Access Tokens > New.
  2. Select the Integration record, User, and Role created or referenced in the previous steps.
  3. Token Id and Token Secret will be displayed after tapping the save button. Copy the Consumer Key and Consumer secret values as they as will not be available after you leave the page.

All the credentials fields are required:

  1. Domain. To find your domain endpoint go to Setup > Company > Setup Tasks > **Company Information (Administrator) in the NetSuite UI. Your domains are listed on the Company URL’s subtab. Should be something like https://{accountId}
  2. Account. Account Number to access NetSuite API. This number is required for the component to connect to NetSuite via native SuiteTalk API. Can be found here:
    1. Go to Setup -> Integration -> Web Services Preferences.
    2. Find ACCOUNT ID field there. Account id location

Important! Make sure you have copied an account name exactly how it is specified in Netsuite UI.

  1. Consumer Key.
  2. Consumer Secret.
  3. Token Id.
  4. Token Secret.

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