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Version 2.2.1 ()
Salesforce component

Salesforce Component

A component enables you to manage your organization’s sales, marketing and customer support assets, far beyond email addresses and phone numbers.


Integration component to connect the Salesforce for the platform.

Please Note: The component works with the Salesforce API. This means you must make sure your Salesforce edition has API Access enabled. To check which editions have API access see the Salesforce editions with API Access document. If your edition has no API Access by default this component will not work for you.

API version

The component uses Salesforce - API Version 46.0 by defaults but can be overwritten by the environment variable SALESFORCE_API_VERSION.

Please note: Deprecated Actions and Triggers - API Version 25.0

Environment variables

Name Mandatory Description Values
SALESFORCE_API_VERSION false Determines API version of Salesforce to use Default: 46.0
REFRESH_TOKEN_RETRIES false Determines how many retries to refresh token should be done before throwing an error Default: 10
HASH_LIMIT_TIME false Hash expiration time in ms Default: 600000
HASH_LIMIT_ELEMENTS false Hash size number limit Default: 10

Please Note: From the platform version 20.51 we deprecated the component LOG_LEVEL environment variable. Now you can control logging level per each step of the flow.

Technical Notes

The technical notes page gives some technical details about Salesforce component like changelog and completeness matrix.


Authentication occurs via OAuth 2.0.

In order to make OAuth work, you need a new App in your Salesforce. During app creation process you will be asked to specify the callback URL, to process OAuth authentication via platform your callback URL should be

More information you can find here.

Credentials creation

During credentials creation you would need to:

  • select existing Auth Client from drop-down list Choose Auth Client or create the new one.

Add new client

For creating Auth Client you should specify following fields:

Define client

Field name Mandatory Description
Name true your Auth Client’s name
Client ID true your OAuth client key
Client Secret true your OAuth client secret
Authorization Endpoint true your OAuth authorization endpoint. For production use, for sandbox -
Token Endpoint true your OAuth Token endpoint for refreshing access token. For production use, for sandbox -
  • fill field Name Your Credential
  • click on Authenticate button - if you have not logged in Salesforce before then log in by entering data in the login window that appears
  • click on Verify button for verifying your credentials
  • click on Save button for saving your credentials

Here you can see how to select an existing client:

Choose client

For more information pleas read our Creating OAuth App for Salesforce article.

Please Note: When you deploy the Salesforce component separately into a dedicated tenant or into your developer team it can not use the OAuth App specifically created for our main tenant. For this purposes you must create a different OAuth App and add the required environment variables to the component setup.


Salesforce component includes the following triggers:

  1. Query trigger Continuously runs the same SOQL Query and emits results one-by-one. Use the Salesforce Object Query Language (SOQL) to search your organization’s Salesforce data for specific information.

  2. Get New and Updated Objects Polling trigger Polls existing and updated objects. You can select any custom or built-in object for your Salesforce instance.

  3. Subscribe to platform events This trigger will subscribe for any platform Event using Salesforce streaming API. Realtime flows only.

You can find information on deprecated triggers here.


Use this list to navigate to the action you seek.

  1. Query action Executing a SOQL Query that may return many objects. Each resulting object is emitted one-by-one. Use the Salesforce Object Query Language (SOQL) to search your organization’s Salesforce data for specific information.

  2. Create Object action Creates a new Selected Object. Action creates a single object.

  3. Delete Object action Deletes an object by a selected field. One can filter by either unique fields or all fields of that sobject.

  4. Upsert Object action Creates or Updates Selected Object. Action creates a single object.

  5. Lookup Object action(at most 1) Lookup an object by a selected field. Action creates a single object.

  6. Lookup Objects action Lookup a list of objects satisfying specified criteria.

  7. Bulk Create/Update/Delete/Upsert action Bulk API provides a simple interface for quickly loading large amounts of data from CSV file into Salesforce.

  8. Bulk Query action Fetches records to a CSV file.

You can find information on deprecated actions here.

Known limitations

Attachments mechanism does not work with Local Agent Installation

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